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FAQ

Is it a problem if I compress my shock by hand but it doesn’t come back up on its own or it extends at a different rate than another shock?

Probably the most common shock absorber misunderstanding is that if you compress it by hand off the vehicle and let go, it should automatically self-extend.  This is not always the case depending upon the shock’s internal design nor is it necessarily evidence that there is any problem with the shock’s function.  When you compress a shock and release it, if it has a low or high pressure nitrogen gas charge (often known as a “gas shock”) then it will likely self-extend over time as a side effect of the presence of a gas charge but it is not a measure of the shock’s actual function on a vehicle. It may self-extend either slowly or quickly depending upon many variables including how much gas pressure, valving design, the diameter of the chrome piston rod, seal or guide friction, adjustment setting (if adjustable), etc..  If you compress a non-gas charged shock, it will stay where you left it until you or the car move it again but it does not mean that the shock has a problem.  If you have further questions, please contact the KONI Technical staff for more information.  For more information about the design and type of your specific KONI dampers, please use this information chart to look up the first portion of your KONI part numbers.

KONI makes some shocks that are not gas shocks. Why?

There are basically three types of shock absorber designs: mono-tube high pressure gas, twin-tube low pressure gas and twin tube hydraulic (non-gas). Each of these designs has a certain ride and performance characteristics that can enhance the performance of a vehicle and KONI is the only company that makes three designs. KONI ride development engineers evaluate each new vehicle and can decide which shock design would best apply to that vehicle. Some cars respond to mono-tubes, some like gas pressurized and others don't. Most shock companies utilize only one or two of these style because it is less expensive for manufacturing but are therefore limited in design capability and function. For more information about the design and type of your specific KONI dampers, please use this information chart to look up the first portion of your KONI part numbers.

How much stiffer are KONIs than factory shocks?

This is a difficult question to answer because every KONI application is developed for that specific vehicle to get the best handling characteristics. In general, most factory shocks are under damped for optimized handling so KONI engineers select firmer valvings. Unfortunately factory shocks are generally chosen for financial reasons rather than performance so lower technology, cheaper shocks are standard. In some instances, a factory shock may have good characteristics in some parts of the working range but need some help in other parts and there are even a few instances where the KONI engineers found better handling by softening the factory units.

What is the best adjustment setting for my shocks?

There is no single best adjustment setting for your KONIs because every driver has different preferences for comfort, performance, performance modifications and roads to drive on. For most vehicles, we suggest that new KONIs be installed in the full soft position. (the standard setting right out of the box) to take advantage of the balance of ride comfort and handling designed by the KONI ride development engineers. If the car has performance upgrades (springs, wheel/tire packages, etc.) or the driver wants the car a bit more aggressive, most people find the optimum setting in the 1/2 to one full turn from the full soft range. Over the extended life of the damper or if the driver wants a specific firm handling characteristic, the dampers can be adjusted up higher. Very rarely will KONI ever need to be adjusted to the full firm setting.

What are the best springs to match my KONIs?

One of the great advantages of KONI adjustable shocks is that there is no specific spring for matching optimum performance. Instead you can adjust your KONIs to match your springs. Most performance springs have a higher spring rate than the vehicle's original springs. Since the shock controls the motion of the spring, increased spring rates require more rebound damping for control and that is one of the reasons why KONIs are rebound adjustable (and some are double adjustable). Using higher rate springs with OE or soft shocks will very quickly overcome and wear out the shocks. The KONI adjustment range is typically about 100% (twice as firm at the full firm settings at the full soft setting) to allow for proper damping of OE springs and high rate performance springs.

How far can I safely lower my car?

KONIs are designed to fit standard height cars and can work with lowered cars as long as they don't bottom out internally and become damaged. Unlike some shocks, KONIs are not position sensitive so they will work properly anywhere in their stroke range providing they are not bottoming or topping out. Different vehicle suspension designs have different stroke travels but a good rule of thumb is that most vehicles can be lowered acceptably about 1 1/2 inches, beyond that the possibility of bottoming increases rapidly although some longer stroke cars can go lower. Most vehicles are equipped with bump stops to keep the shocks and springs from bottoming out. When lowering a vehicle be sure to reuse your bump stops as they are cheap insurance to avoid bottoming damage. Remember also that severely lowered vehicles typically also have a negative effect on suspension geometry, ride quality and handling, and tire and suspension part wear.

I want to lower my car with a coil-over sleeve kit. How do I setup my vehicle with KONIs and coil-over sleeves?

There are many coil-over sleeve systems on the market but the key is to get ones that will fit the KONI damper properly. Most of these are built to fit over a large number of aftermarket shock absorber brands but this means many will not really fit well. KONI is unique in that some applications feature an adjustable spring seat mounted on a circlip on the shock body. This circlip design is extremely strong when it is loaded properly and the circlip is captured so that it cannot be forced open. However if the mounting on the circlip is unevenly loaded or not properly captured allowing the circlip to increase in diameter from load or impact, you have a potentially dangerous situation where damage could occur. With proper installation and loading, the circlip system allows for great strength and ride height adjustability at the same time. Additionally, when selecting and installing your coil-over system, care should be taken to avoid allowing the springs to coil bind (compressing the spring down to a solid state) during usage as this can risk bottoming and damage. A proper length bump rubber should be used to keep the spring from coil binding and the shocks from bottoming internally. You should contact the dealer or the manufacture of the coil-over system and get any necessary adapter rings necessary to mount the sleeve system to the KONI.

Which KONI Shock is right for me?

If you’ve downloaded our extensive catalog and scrolled down to your particular make, model and year,  you might notice that there is more than one type of KONI shock absorber that will fit your car.  There could be listings for Sport, STR.T, FSD or even Classic and Special D,  depending on the specific application. So which KONI shock absorber is right for you?
Which color KONIClick here for more details.

Why are some KONI shocks not externally adjustable?

Whenever possible, we try to have the application be externally adjustable so that they can be easily adjusted on the car. In some cases this is not possible due to design constraints imposed by the vehicle. Some cars have no way to physically access an adjuster on the car or have mounts that prohibit an adjustable shock. In these cases, the shocks are still adjustable but must be removed from the car to do so.

What's the difference between the standard KONI shocks and those in the Threaded Suspension Kits?

The dampers in Threaded Suspension Kits are based on KONI Sport shocks but have been made specifically for the elements of the kits. Depending on the applications, some have different maximum or minimum lengths and valvings to specifically match the springs and lowering goals of the kits.

What is the KONI warranty in North America? How do I get replacements?

The KONI North America warranty is to the original purchaser against defects in materials or workmanship for as long as you own that car (registered for street use) during the applicable warranty period in your country. The warranty does not cover damage to the parts caused by misuse, misapplication, installation, motorsports, etc. and does also not include mounting bushings.
The warranty involves replacement. When replacement is no longer possible the warranty involves repair. When repair is no longer possible the warranty involves a refund.
Always get in touch with the point of purchase (with a copy of the purchase and vehicle registration) or, when point of purchase is no longer existent, the KONI distributor in your country.

I own a vehicle with sealed struts, yet you offer an insert for it. How is this possible?

KONI has designed an ingenious method of installing inserts into sealed housings thus allowing the use of performance dampers when they were previously unavailable. It has become common practice for auto manufacturers all over the world to save money by using factory sealed strut housings rather than the traditional threaded closed housings when they build new cars. Whenever possible, KONI will make a complete strut housing damper but sometimes the necessary spring perches and mounting brackets are unavailable or financially unfeasible to produce. By designing the KONI Cut-A-Strut insert system, now many vehicles with factory sealed struts have performance damper options. The installation requires only basic tools which most individuals already own. These tools include a cutting device such as a hacksaw, grinder or pipe cutter to open the strut housing as well as an electric drill. Generally it takes an average of 15-20 minutes additional labor per corner over a traditional strut insert installation. KONI has been using this method very successfully for many years on numerous applications from Porsche to Ford, Honda to Hyundai. If you have any questions, please feel free to contact KONI, your dealer, or click here for additional instructions.

I often hear the terms strut and shock used interchangeably. Are they different?

Shocks and struts are similar in that they both damp (slow down) the vehicles motion. The key difference of a strut vs. a shock is that a shock only controls the cars motion while a strut is a locating member of the suspension. What this means is that if you remove a shock the spindle or axle will still be completely attached to the vehicle. If you remove a strut the spindle or axle will be able to move outside of its normal motion. Shocks and struts may or may not have a spring mounted to them either. It is often assumed that any damper with a spring is a strut, this is not the case.

My vehicle is not listed in the KONI catalogue. Is there anything you can offer?

KONI keeps track of the automotive market in close detail, and develops shock absorbers for a certain vehicle whenever feasible. The online KONI Finder is frequently updated and shows the latest information of products we have to offer.
If you have questions about the development for recent vehicles or the applicability of listed part numbers for your vehicle, please contact your local KONI distributor.

How can I get my business listed as a KONI Authorized dealer on the Distributor Search on the www.koni-na.com website?

Contact your KONI wholesaler. They will determine what opportunities are available to you.